Privacy Policy Overview

How your information is used and protected

This privacy policy takes effect from October 2, 2025. Review it regularly for updates.

What Data We Collect

Personal details such as name, email, phone, and information relevant to negotiations may be collected only as necessary for communication and service purposes.

  • Identifying details (name, surname)
  • Contact details (email, phone)
  • Service use information (requests made)
  • Communication content and preferences
  • Website usage data (limited scope)

Data is gathered fairly, lawfully, and transparently, strictly following privacy regulations in Australia. No unnecessary data is collected.

How We Use Your Data

Your data is used solely to provide services, respond to requests, contact you with relevant updates, and improve our support process.

We do not sell or share your data for external marketing. Your personal details are processed in accordance with Australian privacy law and industry standards.

Your Data Rights Explained

You have the right to access your personal information, request corrections, restrict usage, and ask for erasure as outlined below.

Right of Access

Request and receive a copy of your data.

Right of Correction

Request updates for inaccurate or incomplete details.

Right to Erasure

Request deletion of personal info in certain cases.

Right to Portability

Request your data in a readable format.

When Data is Shared

Your personal information will only be shared with trusted partners if necessary for providing our services, and always under strict confidentiality agreements.

In rare compliance cases, data may be disclosed to meet legal, regulatory, or contractual obligations. Clients are promptly notified as required.

Keeping Data Secure

We employ administrative, technical, and physical safeguards to secure your personal data against loss, unauthorised access, or misuse.

Security measures are monitored and updated regularly to address new risks and maintain best practices.

Contact Regarding Privacy

Questions on privacy can be sent to our dedicated team.
Address: 125 Stirling Street, Perth, WA 6000 Australia
Phone: +61.7.9528.7982
Email: content@xendoluvia.com